Privacy policy
Privacy Policy
Last Updated: February 10, 2026
We do not share your personal information with third parties.
Our Commitment to Your Privacy
At DigitalGraphicsStudio, we respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information. Most importantly: we do not sell, rent, or share your personal information with third parties.
Information We Collect
When you purchase from DigitalGraphicsStudio, we collect the following information:
- Contact Information: Your name and email address
- Payment Information: Processed securely through our payment processor (we do not store your full credit card details)
- Order Information: Details about your purchase (product, price, date)
- Technical Information: IP address, browser type (automatically collected for security and functionality)
How We Use Your Information
We use your information solely for the following purposes:
- Order Fulfillment: To deliver your digital files via email or download link
- Customer Service: To respond to your questions or support requests
- Transaction Records: To maintain records of your purchase for accounting and legal purposes
- Refund Processing: To process refunds if requested within our 30-day guarantee period
- Legal Compliance: To comply with applicable laws and regulations
That's it. We do not use your information for marketing, advertising, or any other purposes.
We Do NOT Share Your Information
We do not sell, rent, trade, or otherwise share your personal information with third parties, except in the following limited circumstances:
- Payment Processing: Your payment information is processed by our payment processor (such as Stripe or PayPal) to complete your transaction. These processors have their own privacy policies and security measures.
- Legal Requirements: We may disclose information if required by law, court order, or government request.
- Business Transfer: If DigitalGraphicsStudio or Naturell Books LLC is acquired or merged with another company, your information may be transferred as part of that transaction. You will be notified of any such change.
We do NOT share your information with:
- Marketing companies
- Data brokers
- Advertisers
- Social media platforms
- Analytics companies (beyond basic website analytics)
- Any other third parties for any reason
How We Protect Your Information
We take reasonable measures to protect your personal information:
- Secure data storage with encryption
- Secure payment processing through trusted payment processors
- Limited access to personal information (only authorized personnel)
- Regular security reviews and updates
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Cookies and Tracking
Our website may use basic cookies for functionality purposes (such as keeping you logged in during checkout). We do not use cookies for:
- Tracking your browsing behavior across websites
- Serving targeted advertisements
- Building user profiles for marketing
You can disable cookies in your browser settings, though this may affect website functionality.
Email Communications
We will send you emails only for:
- Order confirmations
- File delivery notifications
- Responses to your support requests
- Refund confirmations
We do not send marketing emails, newsletters, or promotional messages. If you receive an email from us, it is directly related to your purchase or inquiry.
Data Retention
We retain your personal information for as long as necessary to:
- Fulfill the purposes described in this policy
- Comply with legal obligations (tax records, etc.)
- Resolve disputes or enforce agreements
Typically, we retain order information for 7 years for accounting and tax purposes. After that period, information is securely deleted.
Your Rights
You have the following rights regarding your personal information:
- Access: You can request a copy of the personal information we have about you
- Correction: You can request that we correct inaccurate information
- Deletion: You can request that we delete your information (subject to legal retention requirements)
- Opt-Out: You can opt out of any communications (though we send very few to begin with)
To exercise any of these rights, contact us at contact@digitalgraphicsstudio.us
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of our services after changes are posted constitutes acceptance of the modified policy.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
DigitalGraphicsStudio
Naturell Books LLC
5654 Maple Ln, Newburgh, IN 47630
Phone: 1-800-585-8739
Email: contact@digitalgraphicsstudio.us